Privacy Policy
Your privacy is very important to us. This privacy policy covers how we collect and process your data via the website. It does not cover confidential client records used by the business for consultation/treatment purposes.
How we Collect and Use Your Data
On our website, we only collect and process your name and email address. This is done on the contact page when you send us a message or when you sign up for our News and Offers emails.
We may also collect your name, email address and contact telephone number if you contact us directly (not via the website) and wish to be added to our mailing list.
You can unsubscribe from the mailing list at any time using the Unsubscribe link at the bottom of each email, or by contacting us directly by email or phone.
Online Bookings / Vouchers
Online bookings and voucher sales are processed by a third-party company. Your details are stored securely on their servers. If you make an online booking, you become a client of Body and Sole Therapy and as such, your name, telephone number and email address are accessible by us. Your address and credit/bank card details are not visible to us.
How we Store Your Data
Your details are stored securely in a password-protected customer management system.
We do not share your details with any third-parties.
Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us via the details on the contact page.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
